Thursday, July 22, 2010

The Yachts of Seabourn - What Is the Seabourn Experience?

Over the past weeks I have been receiving some exceptionally wonderful rave reviews from both new and past guests of The Yachts of Seabourn.  It is interesting because the perspectives of what makes the Seabourn Experience so fulfilling are so different, but all-in-all result in the same conclusion:  Seabourn is the finest luxury cruise experience in the world.

At least once a week I am challenged by a potential or new client.  They tell me that I do not need to oversell or exagerate how wonderful the Seabourn Experience is.  My response is always the same:  If I tell you Seabourn is "that good" and it isn't I lose you as a client and Seabourn loses you as a guest.  But I know Seabourn will exceed your expectations...even after I have told you how good Seabourn is.  Yes, Seabourn is "that good" and we both want to keep you for many years.

What makes me love my job are experiences such as happened this week. 

*One client, new to Seabourn, just returned from the Seabourn Sojourn after I literally was able to have Seabourn find a suite for he and his wife.  It was not a Penthouse or Owner's Suite as he wanted.  But he loved the cruise, the cuisine, the service and, yes, even the standard veranda suite.  And now a family member is booked for a cruise this winter...and so is a friend.

*Another client, a long time Seabourn guest, just returned from the Seabourn Legend...well she is actually in the middle of her continued vacation in Europe...and called me to tell me that the service and cuisine on the Legend was better than it has ever been.

* I received today a DVD video from Seabourn highlighting the Seabourn Sojourn.  Here it is:



If you think the video is overselling or exageration, let me repeat: If I tell you Seabourn is "that good" and it isn't I lose you as a client and Seabourn loses you as a guest. But I know Seabourn will exceed your expectations...even after I have told you how good Seabourn is. Yes, Seabourn is "that good" and we both want to keep you for many years.


I invite you to compare Seabourn and Regent Seven Seas Cruises and to compare Seabourn and Silversea Cruises.  They are all different products, but in the end, neither can CONSISTENTLY provide a truly luxury experience that will exceed your expectations.