Wednesday, February 17, 2010

The Yachts of Seabourn - E-Documents Are Now An Option

Don't Worry!  If you love the formal presentation that The Yachts of Seabourn cruise documents, there is no plan on eliminating them.

However, there are many people that either don't want or cannot receive the documents in a practical manner.   And for those guests that have a pile of travel wallets and luggage tags you are no longer forced to keep adding to your collection.

I am sure there will be those that doubt the option is not a harbinger of the elimination of cruise documents, but let me give you two examples of how the changes in our electronic and global lives makes this option a great improvement; not a cutback.

One example: I just had a client vacationing in the Caribbean that decided to take a Seabourn cruise in a couple of weeks.  The client asked the obvious question:  Can I get e-documents since I won't be home before the cruise?  Now the answer is "yes".  Problem solved.

Another example:  A client made a decision to do some traveling about two months before their cruise (and before the documents would be ready).  Living in Europe and moving every few weeks, getting the documents to  them became quite a challenge...and an expensive one at that.  Add to that the fact that the clients really didn't want to lug around a travel wallet and luggage tags (they really just wanted the cruise ticket) the practicality of e-documents is pretty clear.